Cancellations, No-Shows & Late Arrivals:

Cancellations made within less than 24 hours notice, or failure to show will be charged 100% of the service total. Color and extension appointments need to be confirmed, and canceled no less than 48 hours in advance. We send automated texts, and email prior to confirm, as a courtesy. We set this special time aside, specifically for you, and often we cannot file a space last minute. We appreciate communication for cancellations with as much notice as possible. Guests who cancel less than 36 hours in advance on a recurring basis may be restricted to same-day booking only. The card on file will be charged accordingly. We are happy to assist you with rescheduling, at any time.

A nonrefundable deposit may be required to schedule after a no-show, for extensions, or transformational color services.

We do not offer refunds. If you are unhappy with your hair, please let us know within 72 hours, so we can make an adjustment within 7 days of the initial service.


Late arrivals may result in shortened services or cancellation at our discretion. Please call or text us, if you will be more than 10 minutes behind. We will also reach out should be running behind, as we respect your time.

Please be respectful of others while using speakerphone/meetings. Our space is intimate and we like to give everyone a relaxing atmosphere. We also have private rooms available, as well as a laptop desk to accommodate your laptop/working needs.

Children are welcome, but no extra seating is available for guests or friends.

No pets are allowed in the salon at any time, with the exception of a service animal who is documented.